Winter Prevention

Boiler Servicing:

Don’t wait till November or December to get your boiler annually serviced! We service boilers at any time of the year, it is wise to do it before the cold winter sets in, so if there are any remedial works that need to be carried out, they can be completed before it gets too cold.

It is also worth putting your heating on every week or so, for 10 minutes in the summer, this will help prevent components on your system seizing.


Freezing/burst pipes
Remember prevention is better than cure!

During winter, pipes may freeze due to exposure to icy draughts, pipes located in cupboards where the heat from your home might not reach them, or poorly insulated pipes, these are most at risk.

If you are unlucky enough to have frozen pipes, turn off the cold water stopcock and turn on all cold water taps for system to drain when it defrosts

Know where your stopcock is located!

When going away, always remember to turn the water off at the stop cock or get a neighbour to check in on your home. If possible, leave your heating on a low setting. Make sure your pipes are insulated. If you have a cold water cistern or water pipes in the loft, leave the loft hatch open while you are away so warmer air will circulate.

A useful tip: A good way to un -freeze pipes is to gently warm with a hairdryer, spreading the heat evenly.

Do not put anything hot directly on the pipes, as this could cause them to burst, so do this carefully.

Try to isolate all taps/outlets when not in use, especially outside taps, in the winter months.

It is important in the winter, not to be tempted to block any ventilation which provides air to gas appliances, as this could be dangerous; vents are there for a reason

Dripping taps and overflow pipes are a sign that your plumbing requires some maintenance, get this looked at before the winter comes


Condensate Pipes:

A condensate pipe carries condensation from your boiler to the outside drain. It usually looks like a thin white or grey pipe.

A common fault during winter is that the pipe work freezes, so make sure they are insulated property. If the pipework has frozen, your boiler display may be showing “fault code” or warning light might be on. You could hear bubbling sounds from the boiler or the condensate pipe as well.

You should try to locate the blockage, usually at the most exposed point. You can usually feel where the blockage is with your hand, the coldest part of the pipe.

You can try to thaw the pipe by using warm water (not boiling water as will crack the pipes) along the pipe, until it thaws. Please be aware, if you are in very cold temperatures, any warm water spilling onto the floor will freeze and become a hazard, take care.

Lastly, please consider insulating your pipework & water tanks in your loft.

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